> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/saml-troubleshooting-for-cyberark-dashboard.md).

# Fejlfinding af SAML for CyberArk-dashboardet

Ret en tom safe-vælger i SAML-godkendelsesposten CyberArk Dashboard ved at opdatere Remote Desktop Manager og rydde WebView2-cachen.

Når De opretter forbindelse til posten ***CyberArk Dashboard***, der er konfigureret med SAML-godkendelse, kan safe-vælgeren være tom. Vi anbefaler at opdatere Remote Desktop Manager til mindst version 2023.2.18, da der er implementeret forbedringer af SAML-godkendelsestilstanden i denne version.

1\. [Download og installer](https://devolutions.net/remote-desktop-manager) Remote Desktop Manager, eller opdater det til version 2023.2.18 eller nyere.

{% hint style="success" %}
Hvis De bruger et Team-arbejdsområde, anbefaler vi at bruge en [bærbar version af Remote Desktop Manager](/rdm/da/getting-started/installation/client/portable-usb.md) på et lokalt arbejdsområde til test.
{% endhint %}

2. Opret posten ***CyberArk Dashboard*** i Remote Desktop Manager. Sørg for at oprette den fra version 2023.2.18 eller nyere og **ikke** fra den tidligere version.
3. Angiv de nødvendige oplysninger. Se [Konfiguration og brug af CyberArk Dashboard](/rdm/da/knowledge-base/how-to-articles/cyberark-dashboard-configuration-and-use.md) for at få flere oplysninger.
4. Når posten er oprettet, skal De gå til ***Fil – Indstillinger – Avanceret***.
5. Klik på linket nederst, som fører til konfigurationsfilerne for Remote Desktop Manager.
6. Åbn mappen "WebView2.Cache", og slet derefter mappen "CyberArk\_SAML", der ligger i den.
7. Prøv at oprette forbindelse til posten igen. De skal muligvis opdatere eller genstarte Remote Desktop Manager, for at denne løsning virker.


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