> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/passwords-not-working-for-devolutions-cloud-workspace-entries.md).

# Adgangskoder virker ikke for poster i et Devolutions Cloud-arbejdsområde

Ulæselige adgangskoder for Devolutions Cloud-poster i Remote Desktop Manager, som skyldes en versionsspecifik fejl, rettes ved at opdatere og køre reparationer af bokssundhed.

Et problem, der påvirker Remote Desktop Manager, kan gøre adgangskoderne for visse Devolutions Cloud-poster ulæselige i RDM. Selvom problemet kun påvirker poster, som bestemte handlinger er udført på, anbefaler Devolutions, at organisationer, der bruger Remote Desktop Manager med Devolutions Cloud som arbejdsområde, udfører disse afhjælpende handlinger:

* ​Opdater Remote Desktop Manager til den rettede version for Deres platform:
  * Windows: berørte versioner 2026.2.1 til og med 2026.2.12 — opdater til **2026.2.13** eller nyere.
  * macOS: berørte versioner 2026.2.1 til og med 2026.2.3.1 — opdater til **2026.2.3.2** eller nyere.
  * Linux: berørte versioner 2026.2.1 til og med 2026.2.1.3 — opdater til **2026.2.1.4** eller nyere.
* ​Giv Deres team meddelelse.

#### Sådan kontrollerer De, om De er berørt, og forsøger at rette poster

1. ​Åbn webgrænsefladen for Devolutions Cloud.
2. ​Gå til ***Rapporter*** – ***Bokssundhed***.
3. ​Vælg den boks, De vil kontrollere, og sæt filteret for kolonnen ***Problem*** til ***Password or sensitive key is invalid**.* Rapporten bør derefter vise alle de poster i boksen, der er berørt af problemet.
4. Klik på knappen ***Reparer alle*** eller knappen ***Reparer*** ud for hver post for at forsøge automatisk reparation. Poster, der ikke kunne repareres, skal konfigureres manuelt igen.
5. Gentag for alle de bokse, der kan være blevet berørt.


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