> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/microsoft-rdp-protocol-error.md).

# Protokolfejl i Microsoft RDP

Protokolfejlen i Microsoft RDP, der afbryder sessioner i Remote Desktop Manager, rettes ved at deaktivere bitmapcache eller omdøbe filen default.rdp.

`Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.`

### Løsning 1

1. I egenskaberne for RDP-sessionen skal De gå til ***Fælles – Generelt***.
2. Under fanen ***Oplevelse*** skal De fjerne markeringen af ***Vedvarende bitmapcache*** og ***Visuelle typografier***.
3. Klik på ***OK*** nederst for at gemme Deres ændringer.

### Løsning 2

1. Luk Remote Desktop Manager
2. Omdøb filen "default.rdp" i ***Mine dokumenter*** til "default.old".
3. Genstart Remote Desktop Manager, og prøv at oprette forbindelse med RDP.

### Løsning 3

1. Log på destinationsmaskinen ved at gå direkte til konsollen på den server eller med et hvilket som helst værktøj, f.eks. VNC, så vi kan få adgang til maskinen.
2. Højreklik på skrivebordet.
3. Vælg ***Egenskaber***.
4. Fold ***Temaer*** ud, og vælg et andet end det aktuelle.
5. Klik på ***Anvend*** og derefter på ***OK***.
6. Opret forbindelse til maskinen via fjernadgang.


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