> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/lost-the-mfa-set-on-devolutions-server.md).

# Mistet den MFA, der er angivet på Devolutions Server

Mistet MFA på en brugerkonto i Devolutions Server løses, når en administrator nulstiller typen Multifaktor til Ingen fra webgrænsefladen.

Denne løsning gælder, hvis De har angivet en MFA på en bruger i Devolutions Server, som har mistet sin telefon eller har låst sig ude af arbejdsområdet.

### Løsning

1. Åbn webgrænsefladen for Devolutions Server med en administratorkonto.
2. Under ***Administration - Brugere*** skal De klikke på blyanten ***Rediger*** ud for den bruger, der er låst ude.
3. I afsnittet ***Multifaktor*** skal De ændre ***Type*** til ***Ingen.***
4. Klik på ***Opdater*** for at gemme og lukke vinduet.


---

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