> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/kernelbase.dll-crash-error.md).

# Nedbrudsfejl i Kernelbase.dll

Løs nedbrud i Remote Desktop Manager, der skyldes fejlmodulet KERNELBASE.dll, ved at opdatere Windows eller geninstallere programmet.

De kan se følgende fejlmeddelelse i slutningen af nedbrudsloggen for Remote Desktop Manager: `Faulting module name: KERNELBASE.dll, version: 10.0.18362.1, time stamp: 0x1a30e11b`.

Når dette vises, ser nedbruddet ud til at være forårsaget af modulet `KERNELBASE.dll`.

### Løsning

Da `KERNELBASE.dll` er en systemkomponent i Windows, ligger det uden for Devolutions' kontrol og er ikke noget, der kan rettes direkte fra Remote Desktop Manager.

Det meste af tiden opstår disse problemer, når Windows-arbejdsstationerne ikke er opdateret til den nyeste tilgængelige version.

I nogle tilfælde løses problemet ved en ny installation og download af Remote Desktop Manager fra webstedet. Følg [Bærbar installation af Remote Desktop Manager](/rdm/da/knowledge-base/how-to-articles/portable-remote-desktop-manager-version.md) for at få mere at vide om, hvordan De opretter en.


---

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