> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/error-code-fail-1-non-specific-error.md).

# Fejlkode fail (-1), uspecifik fejl

Løs fejlen FAIL -1 non specific error på SSH-forbindelser i Remote Desktop Manager ved at aktivere de manglende valgmuligheder for algoritmeunderstøttelse.

Når De åbner en SSH-forbindelse i Remote Desktop Manager, kan følgende fejlmeddelelse blive vist: `An unexpected error has occurred: Error code FAIL (-1) non specific error`.

### Løsning

{% hint style="warning" %}
Remote Desktop Manager har nu et udvalg af algoritmer til SSH-sessionstypen. Bemærk, at de usikre ikke er aktiveret som standard. Vi anbefaler derfor, at De kontrollerer algoritmerne direkte på Deres server af sikkerhedshensyn. Ellers kan De følge trinnene nedenfor for at løse problemet.
{% endhint %}

På fanen ***Avanceret*** for Deres session skal De sætte valgmuligheden ***Algoritmeunderstøttelse*** til ***Brugerdefineret*** og markere den eller de manglende på listen.

{% hint style="warning" %}
Remote Desktop Manager skal muligvis genstartes, før løsningerne træder i kraft.
{% endhint %}

Det er også muligt globalt at genaktivere alle algoritmerne i Remote Desktop Manager via menuen ***Fil – Indstillinger – Posttyper – Sessioner –Terminal – Algoritmeunderstøttelse***.

Hvis De stadig ikke kan oprette forbindelse, efter at algoritmen er aktiveret, skal De gå til fanen ***Egenskaber – Avanceret*** for posten og markere ***Spring opsætning af miljøvariabel over***.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/error-code-fail-1-non-specific-error.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
