> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/troubleshooting-articles/cyberark-prompts-for-reason-to-connect-after-remote-desktop-manager-update.md).

# CyberArk beder om en årsag til forbindelsen efter en opdatering af Remote Desktop Manager

Løs en uønsket prompt om årsag til forbindelse på CyberArk-sessioner efter en opdatering af Remote Desktop Manager ved at justere brugerparametrene i CyberArk.

Efter opdatering af Remote Desktop Manager møder brugerne undertiden en uønsket prompt ***Årsag (valgfri)***, når de starter CyberArk-sessionsposter. Selvom det sker i Remote Desktop Manager, skal indstillingen deaktiveres i CyberArk.

### Løsning

1. I CyberArk skal De åbne egenskaberne for brugerparametrene for de relevante forbindelseskomponenter (f.eks. PSM-RDP).
2. Sæt både værdierne ***Synlig*** og ***Påkrævet*** til ***Nej***, og gem ændringerne.
3. Gem ændringerne.
4. Genstart Remote Desktop Manager, eller opdater det arbejdsområde, der indeholder den problematiske post.


---

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