> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/da/knowledge-base/how-to-articles/send-rdp-logs-to-our-customer-support-team-from-remote-desktop-manager-ios.md).

# Send RDP-logge til kundesupport fra Remote Desktop Manager iOS

Aktivér og send RDP-sessionslogge fra Remote Desktop Manager iOS til kundesupport for at fejlfinde forbindelsesproblemer.

Følg disse trin for at sende sessionslogge til kundesupportteamet fra Remote Desktop Manager iOS, når De støder på et problem med RDP.

1. På programmets hovedskærm skal De trykke på ***Mere*** på værktøjslinjen og vælge ***Indstillinger***.
2. Tryk på ***Sessioner***.
3. Under ***Sessioner*** skal De trykke på ***RDP*** for at åbne skærmen med RDP-indstillinger og ***Aktivér logføring***.
4. ***Start*** RDP-sessionen for at genskabe problemet.
5. På hovedskærmen skal De trykke på ***Mere*** på værktøjslinjen og vælge ***Værktøjer***.
6. I ***Fillageret*** bør De se en fil med navnet RPD\_LOG.log. Tryk på oplysningsikonet, og vælg ***Eksempel***.
7. Tryk på ikonet i øverste højre hjørne af skærmen, og vælg det e-mailprogram, De foretrækker.
8. Angiv <service@devolutions.net> som modtager, og send e-mailen.


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