Advanced

Use File – Settings – Advanced to control the behavior of the application with respect to the lower level settings.

Settings

OPTION	DESCRIPTION
Debug level	Set the level of debugging information that Remote Desktop Manager will capture. This should only be modified upon request from a Devolutions support technician as it might cause your system to slow down.
Logs	The logs can be saved in a file or in a database file. Select between: Both: Logs will be saved in a text file and in a database file. Database: Logs will be saved in a file named RemoteDesktopManager.log.db. The file is located in the installation folder of the application. File: Logs will be saved in a file named RemoteDesktopManager.log. The file is located in the installation folder of the application.
Submit ticket mode	Choose submit ticket mode: Default Send ticket to support Forum ticket
Force "localhost" when using VPN dynamic port	Force the use of "localhost" when using the VPN dynamic port.
Last comments count	If an entry is set up to ask for a comment on opening/closing, a list of the last comments will be displayed to help the user. Set the number of last comments that will be saved then shown in that list.
Confirm on multiple sessions open if open count greater than	Select a target number where mass opening sessions will demand confirmation.

Other Options – General

OPTION	DESCRIPTION
Add folder in hierarchy during batch add	When adding folders in batches, depending on the option chosen, the folders will all be created at the same level or will be children of the previous folder.
Allow multiple instances	Allow more than one instance of Remote Desktop Manager to run concurrently. This is not a recommended practice.
Allow non upgraded data source	Allow Remote Desktop Manager to work on an older data source that has not been upgraded.
Check focus content on RDP activation	If an RDP session requests the focus, it will pull Remote Desktop Manager to the foreground, focusing it.
Disable IME for password fields	Disable IME for password fields.
Disable prompt for confirmation on cancel in properties	Enable to suppress the confirmation prompt when cancelling the edit of an entry.
Disable stack trace	Disable the stack trace details when an error occurs in Remote Desktop Manager. This is a security feature.
Disable telemetry	Disable the analysis of data or statistics. Telemetry is the equivalent of Google Analytics. Note that the statistics are anonymous.
Focus content on application activation	Set focus on the last embedded session when the application is activated.
Lock integrated security: validate only against domain context	The integrated security lock validates by default against the local machine and the domain context. You have the option to validate only against the domain. If enabled, Remote Desktop Manager will perform the LogonUser by using the domain in the username. The option affected is Use the computer's credentials as application password in Application Security (Local). By default, without this option enabled Remote Desktop Manager will use Environment.MachineName which is the NetBIOS name of the local computer. For example, if the option is enabled and the credentials are: - User: user1\domain1 - Password: password1 - Machine: testmachine1 The resulting credentials for the login would be as follows: - User: user1 - Domain: domain1 - Password: password1 In this example if the option is disabled, the credentials would as follows: - User: user1 - Domain: testmachine1 - Password: password1
No Internet connection	Disable the application to access the internet.
Prompt Onboarding on startup	Enable to get prompted with the Onboarding of the application on startup.
Use application directory for local play list	Use the installation folder to save the local play list that has been created.
Use application directory for offline cache	Use the installation folder to save the offline cache file.
Use Devolutions Updater	Only modify this option upon request from our support team.
Use Microsoft Office instead of editors	When adding a new document by selecting a file supported by a Microsoft Office application (Word, Excel), it will make a Word/Excel document instead of a Rich Text Editor/Spreadsheet Editor entry.
Use ZipCrypto compression (not recommended)	Enable this option to allow the ZipCrypto compression in Remote Desktop Manager. We do not recommend enabling this option. Here is a blog written by our security team about the subject: Why you should never use the native .Zip Crypto in Windows.

Other options – Microsoft Edge

OPTION	DESCRIPTION
Use embedded Microsoft Edge for documentation and markdown	Enabling this option will allow to use the browser Microsoft Edge instead of Internet Explorer for the documentation and markdown.
Use embedded Microsoft Edge for overview panel	Enabling this option will allow to use the browser Microsoft Edge instead of Internet Explorer for the overview panel.
Use embedded Microsoft Edge for release notes	Enabling this option will allow to use the browser Microsoft Edge instead of Internet Explorer to display release notes.
Use embedded Microsoft Edge for reports	Enabling this option will allow to use the browser Microsoft Edge instead of Internet Explorer to display the reports.

Other options – User Interface

OPTION	DESCRIPTION
Always show "Go Offline" button	Always display the "Go Offline" button in the status bar when the offline mode is active.
Disable document selector (Ctrl+Tab)	When left enabled, it will allow to switch from multiple open tab connections.
Disable layout restoration	Disable manually configured tab layout and restore the layout settings on a Remote Desktop Manager restart.
Embed data source web interface (experimental)	This option is used to perform certain actions, like user edition, directly within RDM by opening the web interface in embedded mode, instead of opening externally. Note that this option is only supported by Devolutions Server.
Enable tags textbox in properties	By default, the Tags field in the properties of an entry can only be filled through the tag selector. With this option, it lifts that restriction and you can write in the Tags text box directly.
Hide last opened play list in play list management	Hide the last opened play list at startup in the play list dialog.
Hide loading data sources progress bar	Hide the loading data sources progress bar when loading.
Keep View Password window on top	Force the View Password window to display on top of all the Remote Desktop Manager windows.
Use old entry sort	Use the old entry sort from previous version of Remote Desktop Manager.

Other options - Diagnostic

OPTION	DESCRIPTION
Disable multi-thread loading	This setting allows Remote Desktop Manager to use multiple threads to load the data. Disabling this option will decrease the performance.
Disable multi-thread offline file	This setting allows Remote Desktop Manager to use multiple threads in the offline file. Disabling this option will decrease the performance.
Disable resilient database connection handling	Resilient Database connection handling is a mechanism we put in place to retry certain database connections in Remote Desktop Manager to avoid certain errors. Some slowness can be expected when enabled.
Disable timed caches	Disable temporary data storage.

Information

OPTION	DESCRIPTION
Created on	Creation date of the Remote Desktop Manager configuration folder.
Source	Source of the Remote Desktop Manager configuration settings.
Path	Shortcut to access the configuration folder directly.

OPTION	DESCRIPTION
Debug level	Set the level of debugging information that Remote Desktop Manager macOS will capture. This should only be modified upon request from a Devolutions support technician as it might cause your system to slow down.
Logs	The logs can be saved in a file or in a database file. Select between: Both: Logs will be saved in a text file and in a database file. Database: Logs will be saved in a file named RemoteDesktopManager.log.db. The file is located in the installation folder of the application. File: Logs will be saved in a file named RemoteDesktopManager.log. The file is located in the installation folder of the application.

OPTION

DESCRIPTION

Debug level

Set the level of debugging information that Remote Desktop Manager macOS will capture. This should only be modified upon request from a Devolutions support technician as it might cause your system to slow down.

Logs

The logs can be saved in a file or in a database file. Select between:

Both: Logs will be saved in a text file and in a database file.
Database: Logs will be saved in a file named RemoteDesktopManager.log.db. The file is located in the installation folder of the application.
File: Logs will be saved in a file named RemoteDesktopManager.log. The file is located in the installation folder of the application.

Connection

OPTION	DESCRIPTION
Auto close embedded tab on disconnect	When a session is disconnected, the embedded tab will automatically close.
Disable log off confirmation message	When pressing the logoff button in an embedded RDP session, Remote Desktop Manager will disconnect the session without the logoff confirmation message.

General

OPTION	DESCRIPTION
Allow multiple instances	Allow more than one instance of Remote Desktop Manager macOS to run concurrently. Not recommended.
Automatically open file location after recording	After session recording, opens the destination folder.
Disable AppleScript	AppleScript is enabled by default; disable it here if desired.
Disable Gravatar images in user management	Disable Gravatar images in Administration – Users to improve performance.
Disable all Gravatar images	Disable all Gravatars images to improve performance.
Disable compromised password (pwned) check	Disable pwned check if not forced in Administration – System Settings – Password Validation.
Enable session logging	Record and track activities and interactions with Remote Desktop Manager macOS.
Prompt Onboarding on startup	Enable to be prompted with Onboarding at startup.

UI Options

OPTION	DESCRIPTION
Disable custom images	Disable the loading of any custom images in the tree view. Too many custom images could dramatically increase the size of the data source and increase the load time at the same time.
Get file icons from their apparent type	The file icon will be “deduced“ from the file extension rather than asking the OS to resolve the image for the file directly. Only works for FTP, SFTP, SCP, and WebDAV session entries.

SSH Key Agent

OPTION	DESCRIPTION
Start agent on application start	The agent starts when you open Remote Desktop Manager macOS.

Advanced

OPTION	DESCRIPTION
Offline engine	You can choose your Offline engine between MCDF v2.0 (default) or SQLite (deprecated). Only change this option upon request from a Devolutions support technician.
Force “localhost“ when using VPN dynamic port	Force the use of “localhost“ when using the VPN dynamic port.
Confirm on multiple sessions open if open count greater than	Select a target number where mass opening sessions will demand confirmation.
Automatically go offline on network change	When changing network, Remote Desktop Manager macOS goes in Offline mode.
Favor low power GPU	Favor the use of the GPU that requires the least power, if many GPUs are available.
Disable timed caches	Disable temporary data storage.