Licenses

Managing Remote Desktop Manager registration globally for all your users can be done with a license serial stored in an advanced data source such as Devolutions Server, Microsoft SQL Server, or Azure SQL.

It is possible to request a trial to try Remote Desktop Manager for 30 days. If you decide not to register the application at the end of the 30 days period, your data will not be altered or erased, and you will have full access to it once you provide a valid license serial.

With the license stored in an Advanced Data Source, there is no need to register Remote Desktop Manager as the license serial is retrieved directly from it. When launching the application for the first time, add the data source containing the serial.

  1. To add a license serial, navigate to Administration – Licenses.

    Administration – Licenses
    Administration – Licenses

  2. Click Add License.

    User and Security Mangement – Add License
    User and Security Mangement – Add License

  3. Enter the license or import the license file using the Import button.

    Importing the license using the .lic file is most uselful when offline. See the next section about offline registration for more information.

    License
    License

  4. Click Ok to save the license.

  5. Optional: The Auto assign option will be displayed when you enter the license. The box is already checked to provide the Remote Desktop Manager serial to all newly created users. A warning window will appear if you uncheck the box and click OK.

    Warning window
    Warning window

Your license is now saved in the advanced data source. Follow Assign Licenses to automatically assign them to selected users, removing the need to interact locally with their Remote Desktop Manager.

Offline registration

If you need to register your license while offline (if internet is disabled or if for whatever reason you cannot reach the servers), you can only do it by importing the .lic file provided to you, which contains a JSON Web Token (JWT).

  • Trial license: The license file must be downloaded from the Devolutions confirmation email and imported as described in the steps above for Remote Desktop Manager 2023.3 and later.
  • Purchased license: The purchased license must be downloaded from your Devolutions Portal account and imported as described in the steps above for Remote Desktop Manager 2023.3 and later.