> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/portal/profile/change-your-devolutions-account-email-address.md).

# Change your Devolutions Account email address

{% hint style="danger" %}
For security reasons, we no longer process email change requests for the Devolutions Account.
{% endhint %}

To change a Devolutions Account email, a \[new account must be created]\(<https://docs.devolutions.net/portal/profile/create-devolutions-account/>) and data from the old account has to be manually transfered. Common data to transfer includes:

* [Licenses](https://docs.devolutions.net/portal/licenses/): Contact Devolutions' [sales department](mailto:sales@devolutions.net) to add previously purchased Devolutions products serials to the new account.
* [Billings](https://docs.devolutions.net/portal/billings/): If certain invoices need to be associated with the new account, contact Devolutions' [sales department](mailto:sales@devolutions.net).
* [Products](https://docs.devolutions.net/portal/products/): For the owner of a Devolutions Cloud, transfer [ownership](https://docs.devolutions.net/cloud/web-interface/administration/management/users/devolutions-cloud-ownership/) to another administrator, then request an invitation with the new account. Export Devolutions Cloud Free workspace entries [using Remote Desktop Manager](https://docs.devolutions.net/rdm/kb/how-to-articles/export-import-entries/) or export them in JSON format directly from Devolutions Cloud Free via [***Help & tools*** – ***Export***](https://docs.devolutions.net/cloud/web-interface/tools/export/).

For further assistance, contact customer service at <service@devolutions.net>.

Once all data is transferred to the new account, to delete the old account (if necessary), go to ***Profile*** and click ***Delete account***.

{% hint style="danger" %}
Deleting an Devolutions Account **is irreversible**. To understand the implications of this decision, read [Consequences of deleting a Devolutions Account on Devolutions Cloud](https://docs.devolutions.net/cloud/kb/knowledge-base/consequences-of-deleting-a-devolutions-account-on-devolutions-cloud/).
{% endhint %}

![](https://cdnweb.devolutions.net/docs/INTERFACE4126.png)


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