> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/portal/profile/change-your-devolutions-account-email-address.md).

# Change your Devolutions Account email address

Change your Devolutions Account email by creating a new account and manually transferring licenses, billing, and product data to it.

{% hint style="danger" %}
For security reasons, we no longer process email change requests for the Devolutions Account.
{% endhint %}

To change a Devolutions Account email, a \[new account must be created]\(create-your-devolutions-account.md) and data from the old account has to be manually transfered. Common data to transfer includes:

* [Licenses](/portal/licenses.md): Contact Devolutions' [sales department](mailto:sales@devolutions.net) to add previously purchased Devolutions products serials to the new account.
* [Billings](/portal/billings.md): If certain invoices need to be associated with the new account, contact Devolutions' [sales department](mailto:sales@devolutions.net).
* [Products](/portal/products.md): For the owner of a Devolutions Cloud, transfer [ownership](https://docs.devolutions.net/cloud/web-interface/administration/management/users/devolutions-cloud-ownership) to another administrator, then request an invitation with the new account. Export Devolutions Cloud Free workspace entries [using Remote Desktop Manager](https://docs.devolutions.net/rdm/knowledge-base/how-to-articles/export-and-import-entries) or export them in JSON format directly from Devolutions Cloud Free via [***Help & tools*** – ***Export***](https://docs.devolutions.net/cloud/web-interface/help-and-tools/export).

For further assistance, contact customer service at <service@devolutions.net>.

Once all data is transferred to the new account, to delete the old account (if necessary), go to ***Profile*** and click ***Delete account***.

{% hint style="danger" %}
Deleting an Devolutions Account **is irreversible**. To understand the implications of this decision, read [Consequences of deleting a Devolutions Account on Devolutions Cloud](https://docs.devolutions.net/cloud/knowledge-base/knowledge-base-articles/consequences-of-deleting-a-devolutions-account-on-devolutions-cloud).
{% endhint %}


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