> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/password-manager/browser-extension/devolutions-password-manager-browser-extension-with-remote-desktop-manager/using-the-devolutions-password-manager-browser-extension/retrieve-credentials.md).

# Retrieve credentials

{% hint style="info" %}
You need website entries in Remote Desktop Manager to be able to retrieve their credentials. If that is not the case, start by [adding a website entry with the Devolutions Password Manager browser extension](https://docs.devolutions.net/password-manager/browser-extension/remote-desktop-manager/using-the-devolutions-password-manager-browser-extension/add-a-website-entry-with-the-devolutions-password-manager-browser-extension/).
{% endhint %}

The Devolutions Password Manager browser extension facilitates access to your credentials by automatically matching websites to saved credentials in Remote Desktop Manager website entries. It is also possible to filter through your entries via the Devolutions Password Manager browser extension to manually find your credentials.

After the [installation](https://docs.devolutions.net/password-manager/browser-extension/installation/) of the Devolutions Password Manager browser extension and its [pairing](https://docs.devolutions.net/password-manager/browser-extension/remote-desktop-manager/first-login/first-login-rdm-windows/) with Remote Desktop Manager, you can immediately use the extension to retrieve your credentials. However, you may want to modify some of the settings to customize your experience. We recommend that you follow the steps in the Settings section first: they will guide you through setting up the Devolutions Password Manager browser extension by suggesting best practices for retrieving credentials. You can also skip the configuration and go straight to Retrieving credentials.

### Settings

1. Click on the Devolutions Password Manager browser extension button in your browser, then click on the ***Settings*** icon.

   <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4033_2024_2.png" alt=""><figcaption></figcaption></figure>
2. Click on ***General*** in the ***Configuration*** section.
3. In the ***General*** tab, the ***Show icon in fields*** setting should be enabled by default. If not, check the box next to the option to enable it.

   <div data-gb-custom-block data-tag="hint" data-style="success" class="hint hint-success"><p>With this option enabled, a the Devolutions Password Manager browser extension icon is displayed in every credential fields on the websites you visit. This makes it easier to select the correct entry from which to retrieve your credentials, especially when more than one is available.</p></div>
4. Click ***Save***.
5. Click on ***Remote Desktop Manager*** in the ***Spaces*** section.
6. In the ***Actions*** tab, enable the ***Automatically retrieve credentials on page load*** and ***Automatically fill in credentials on load*** options by checking the boxes next to them. Below is a description of each setting:
   * ***Automatically retrieve credentials on page load*** (enabled by default): Allows the Devolutions Password Manager browser extension to automatically search for available credentials when loading a web page.
   * ***Automatically fill in credentials on load*** (disabled by default): Credentials fields are automatically filled in when loading a web page. This only works if you only have one set of credentials for a given website.

     <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4038_2024_2.png" alt=""><figcaption></figcaption></figure>

     <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>If the <em><strong>Automatically submit the form after filling</strong></em> setting is enabled, the credentials are automatically submitted when the fields are filled. Enabling it is optional as it is not a best practice.</p></div>
7. Click ***Save***.

You can now continue to the next section to learn how to retrieve your website entry credentials.

### Retrieving credentials

{% hint style="info" %}
This section is based on the Devolutions Password Manager browser extension configuration steps from the previous section. We highly recommend that you follow them before going forward, as some features may differ between your experience and what is shown below.
{% endhint %}

Credentials can be retrieved from Remote Desktop Manager automatically or manually via the Devolutions Password Manager browser extension. Follow the steps from the section that best suits your needs.

{% hint style="warning" %}
To retrieve specific credentials using the Devolutions Password Manager browser extension, Remote Desktop Manager must be running and the vault that contains them has to be selected.
{% endhint %}

#### Automatically retrieving credentials

1. Go to the login page of the website you want to access. This page will be different for each website; this section will use the Atlassian website as an example. One of two scenarios can happen:
   1. If you only have one set of credentials for this website, the login fields should already be filled in with your credentials. If that is the case, follow the login process of the website until you successfully log in to your account. You do not have to follow the next step.

      <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4039_2024_2.png" alt=""><figcaption></figcaption></figure>
   2. If you have more than one set of credentials or if your credentials are not filled in, click on the Devolutions Password Manager browser extension icon in the credential field and select the entry that contains your credentials for that website. If multiple entries are available, you can search for the one you want using the ***Filter*** bar. Follow the rest of the website's login process until you successfully log in to your account.

      <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4042_2024_2.png" alt=""><figcaption></figcaption></figure>

#### Manually retrieving credentials

Depending on the options you have enabled/disabled, you may need to retrieve your credentials manually:

1. Go to the login page of the website you want to access. This page will be different for each website; this section will use the Atlassian website as an example.
2. Click on the Devolutions Password Manager browser extension in your browser. Website entries that are linked to this website will appear.
3. Click on the website entry that contains the credentials for this website. If multiple entries are available, you can use the ***Filter*** bar to find the one you need.

   <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4041_2024_2.png" alt=""><figcaption></figcaption></figure>
4. Your credentials will be transferred to the credentials fields of the website. Follow the rest of the website's login process until you successfully log in to your account.

   <figure><img src="https://cdnweb.devolutions.net/docs/WEBX4043_2024_2.png" alt=""><figcaption></figcaption></figure>


---

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