> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/gateway/es/knowledge-base/troubleshooting-articles/rdp-web-client-not-showing.md).

# El cliente web RDP no se muestra

Si no puede iniciar el cliente web RDP en la interfaz web de Devolutions Server, compruebe si cumple los requisitos necesarios mediante las soluciones que se indican a continuación.

## Soluciones

### Licencias

Se debe asignar al usuario una licencia de paquete que incluya Devolutions Gateway. Si no dispone de esta licencia, el botón ***Abrir en el navegador***, que permite abrir la entrada RDP en un cliente web, no aparecerá.

![](https://cdnweb.devolutions.net/docs/DVLS6055_2025_3.png)

### Devolutions Gateway

Devolutions Gateway es necesario para abrir una sesión RDP en el cliente web de Devolutions Server. Si tiene un Gateway instalado, compruebe su [configuración](/gateway/es/getting-started/devolutions-server/devolutions-gateway-configuration-with-devolutions-server.md).

### Permiso *Ver contraseña*

Necesita tener el permiso ***Ver contraseña*** para iniciar la sesión RDP.

Para comprobar si se le ha concedido este permiso, seleccione su entrada en la interfaz web de Devolutions Server y, a continuación, haga clic en la pestaña ***Permisos***. Si ve ***Permitido*** debajo del permiso ***Ver contraseña***, tiene los permisos adecuados. Si ve ***No permitido***, no tiene este permiso. Si cree que debería tenerlo, contacte con su administrador.

![](https://cdnweb.devolutions.net/docs/DVLS6057_2025_3.png)


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