Import and export a workspace

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To simplify deployment for multiple users, it is possible to export and import workspace configurations. The generated file contains all the information to recreate the configuration.

The file does not include the content of the workspace; only the configuration is exported. Use the entry's export functionality to back up or copy the content of the database.

Instead of exporting and importing workspaces and settings separately, it is possible to create a custom installer. The custom installer service replicates the configuration of a Remote Desktop Manager instance.

  1. From File – Workspaces, click on the Export workspace configuration button, then save the .rdd file on your computer.

  2. To import the workspace in another Remote Desktop Manager instance, use File – Workspaces, click on the Import workspace configuration button, and select the .rdd file.

Whether or not users can Read/Write in offline mode is first decided at the workspace caching mode level. This cannot be changed remotely. To prevent or allow remote users the Read/Write offline feature, do so before exporting the workspace

A locked workspace can be exported and imported, but the content will be locked unless a password is entered when the workspace is selected. See Lock a workspace for more information.

Use File – Workspaces to access the import or export functionality.

Whether or not users can Read/Write in offline mode is first decided at the workspace's caching mode level. This cannot be changed remotely. If you wish to prevent or allow remote users the Read/Write offline feature, you should do so before exporting your workspace.

A locked workspace can be exported and imported, but the content will be locked unless a password is entered when the workspace is selected.

Export the workspace

  1. In Remote Desktop Manager navigate to File – Workspaces, select the workspace to import on the iOS device, click on Export workspace configuration, and Save the file on the computer.

  2. Launch iTunes and connect the iOS device to the computer. In iTunes, select the iOS device.

  3. Click Apps In the File Sharing area, select RDM and click Add file.

  4. Select the file exported from Remote Desktop Manager and click Open The file is now copied in the device but still needs to be imported in Remote Desktop Manager iOS's file repository.

Import the workspace

  1. From the iOS device, launch Remote Desktop Manager and tap More Navigate to the Tools section and select File Repository.

  2. Tap on the Ellipsis button and select Import.

  3. Select the file and tap Done The file is now available to Remote Desktop Manager iOS.

  4. Back in the More section, navigate to the Workspaces list and tap Import.

  5. Select the file.

The workspace is now imported in the application.

  1. To export the workspace configuration from Remote Desktop Manager, navigate to File – Workspaces Select the workspace to import on the Android device, click on Export workspace configuration, and save the .rdd file on the computer.

  2. Select the .rdd file exported from Remote Desktop Manager and transfer it on your Android device using the Windows File Explorer. The file now needs to be imported in the Remote Desktop Manager Android file repository.

  3. From the Android device, launch Remote Desktop Manager Android.

  4. Open the side menu and tap on the currently opened Workspace.

  5. Tap the + icon to add a new workspace, and select Import .rdd.

  6. Locate and select the .rdd file exported at step #1.

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