Integration levels

Devolutions integrates a wide array of technologies and third-party software. Some session types such as RDP and SSH, are core features of Remote Desktop Manager and are used by hundreds of thousands of our users. We also integrate other types that are much less popular; those are typically added at the request of users on our forum and are maintained on a best effort basis.

The purpose of this document is to describe the level of maintenance and support you can expect from Devolutions for the sessions we integrate. The classification is based on a number of factors such as:

  • The amount of control we have on the integration

  • Whether the integration is a preview, an addon or is deprecated

  • The popularity of the types in our user base

By default, session types that are not explicitly listed fall in Integration level 2.

Integration level

Integration level 1 - High support

This tier reflects our highest ability and commitment to resolve problems. This tier includes sessions based on popular and standardized protocols, as well as services developed by Devolutions directly. The session types most popular with our users are typically placed in this category.

Integration level 2 - Moderate support

This tier includes integrations were we have a moderate level of control. This typically includes integration based on an API or an SDK.

Integration level 3 - Limited support

Sessions in this tier are supported on a best effort basis. The following sessions fall under this tier:

  • Addons

  • Deprecated entries

Sessions that are integrated by launching an external program from the command line fall in this tier, as options with this type integrations are the most limited. Types with very low usage levels may also be placed in this category.

The following tables lists the tiers for data sources, sessions, and credential management types.

Data sources

Integration level

Data source

Integration level 1

Devolutions Server, Devolutions Hub Business, Devolutions Hub Personal, SQL Server, Azure SQL, SQLite.

Integration level 2

CyberArk (Preview), XML

Integration level 3

Deprecated data sources
Google Drive, Dropbox, Devolutions Online Drive

Sessions

Integration level

Session types

Integration level 1

RDP, SSH (SSH Tunnel, SCP, SFTP, SSH port forward), Telnet, Web browser, VNC (FreeVNC, IronVNC), FTP, Active Directory dashboard, Apple Remote Desktop, Microsoft Entra ID dashboard, Powershell, Devolutions Gateway.

Integration level 2

Apple Remote Management, AWS dashboard, BeyondTrust CyberArk (SIA, PSM), Citrix, DameWare Mini Remote Control, Dell iDRAC, DeskRoll, Google Workspace, HP iLO, IBM 5250, LogMeIn, Microtik Winbox, Microsoft Hyper-V dashboard, OpenVPN, Proxy Tunnel, RD Gateway console, Serial port, Supremo, TN3270, VMware dashboard, VMware remote console (VMRC), Windows Admin Center

Integration level 3

AnyDesk, ISL Light, MobaXterm, Nice DCV, Oracle Virtualbox, Radmin, RustDesk, Teamviewer, VMWare (Player, Workstation, vSphere), VNC (UltraVNC), XWindow

Addons
2XClient, Ammyy Admin, Anyplace Control, AWRC Pro, Axel Viewer, Barracuda NG Firewall, BeyondTrust Representative Console, Bitvise SSH Client, Check Point Smart Console, Cisco ASDM, Citrix NetScaler, Database .Net, Db Visualizer, DBeaver, Ericom Blaze Client, FastViewer, FlashFXP, FortiClient VPN, GateProtect Firewall Administration Client, HeidiSQL, HP Integrated Lights Out (iLO Application), IBM i Access, IBM Personal Communications, Impero Guest, Iperius Remote, Java Web Start, MS Telnet, MySQL GUI Tools, MySQLWorkbench, Navicat Premium, NetSupport Manager, NoMachine, NX Client, PenguiNet SSH client, PgAdmin 4, PowerTerm Pro, Proxy Networks - Proxy Master, RemoteAssistant365, Royal TS, RVTools, Sandboxie, SAP Frontend Server (SAP GUI), SAP Hana Studio, SAP MaxDB Database Studio, SAP NetWeaver, SCCM 2012 Remote Control, SecureCRT, SecureFX, SimpleHelp, SmartFTP, Splashtop, Splunk, SQL Server Management Studio, SuperMicro IPMI Utilities, Tera Term Pro, Teradici PCoIP Client, TOAD, Veeam, VMware Horizon View Client, X2Go Client, XMail Manager, XManager , Xshell, ZOC

Deprecated sessions
Box, Chrome Remote Desktop, Google Drive, GoToAssist, Intel AMT (KVM), Microsoft Azure Storage Explorer, Microsoft RD Gateway, Rebex (FTP, SSH, SCP), PuTTY, Spiceworks, XenServer

Credential management

Integration level

Credential management types

Integration level 1

Generic entries
username and password, password list, OTP, API key, access code, connection string

SSH key, DVLS privileged account, Hub privileged account, RSA SecurID, X.509 certificate

Integration level 2

1Password, Bitwarden, Cerby, Dashlane, CyberArk, Delinea Secret Server, Dropbox Passwords, Hashicorp Vault, Hudu, IT Glue, IT Portal, Kaspersky Password Manager, Keepass, Keeper, LAPS, LastPass, Netwrix Password Secure, One Identity Safeguard, Passwordstate, Password Depot, Passbolt, Passwordstate, Pleasant Password Server, Proton Pass, Psono, Roboform, Sticky Password, TeamPass, Topicus KeyHub, True Key, Windows Credential Manager, Zoho Vault

Integration level 3

Addons

Deprecated credential management types

Devolutions Forum logo Give us Feedback