> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/cloud/web-interface/administration/configuration-and-security/system-settings.md).

# System settings

The ***System settings*** section of the ***Administration*** panel is used to manage the global settings of all users and user groups in Devolutions Cloud.

### General

In the ***General*** section of the ***System settings***, manage settings related to temporary passwords, networking, support tickets, and opened sessions.

<table><thead><tr><th width="201.79998779296875">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Send temporary password by email</strong></td><td><p>Select how the temporary password is sent to users when creating their Devolutions Account from an invite in Devolutions Cloud:</p><ul><li><em><strong>Ask</strong></em>: When creating a new Devolutions Account, a prompt will appear asking to send a temporary password by email.</li><li><em><strong>Send</strong></em>: When creating a new Devolutions Account, users will receive their temporary passwords by email.</li><li><em><strong>Not send</strong></em>: When creating a new Devolutions Account, users will not receive their temporary password by email. At that time, a prompt will appear with their temporary password. This critical information can then be communicated to the users if need be.</li></ul></td></tr><tr><td><strong>Allow sending messages</strong></td><td>Allow users to send messages with or without attachments, or to restrict them from sending messages.</td></tr><tr><td><strong>Block Tor traffic</strong></td><td>Blocks Internet traffic coming from the Tor network.</td></tr><tr><td><strong>Allow users to submit a support ticket</strong></td><td>Enables the option for users to submit a ticket to the customer support team.</td></tr><tr><td><strong>Automatic "Mark as closed" after X days</strong></td><td>Marks opened sessions as closed after a set number of days.</td></tr></tbody></table>

### System message

Administrators can share general messages to communicate essential information and procedures to users. Users have the option to dismiss these messages or retain them as reminders that will be displayed each time they sign in.

System messages settings can also be managed for specific users in ***Administration*** – ***Users*** – ***Edit*** – ***Allow send messages***.

### Vault

In the vault section of the ***System settings***, manage settings related to user vault and visibility.

<table><thead><tr><th width="281">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Allow</strong> <strong>user vault</strong></td><td>Allow User vault for users.</td></tr><tr><td><strong>Public - Allow access request</strong></td><td>Set vault visibility to public. Every user can see public vaults, but only those who have requested access can use them.</td></tr><tr><td><strong>Private - Invitation only</strong></td><td>Set vault visibility to private. Only users with an invitation can see and use them.</td></tr><tr><td><strong>Force default status</strong></td><td>Enforce a default visibility status for new vaults.</td></tr><tr><td><strong>Force Checkout mode on entries</strong></td><td><ul><li>Checkout mode: Control how the <em><strong>checkout mode</strong></em> is enforced when users access entries in the vault.</li><li>Checkout prompt: Define whether users are prompted before checking out an entry.</li></ul></td></tr></tbody></table>

{% hint style="info" %}
Note that vault visibility can also be changed for each vault individually. See [Vault access in Devolutions Cloud](https://docs.devolutions.net/cloud/web-interface/vault-access/#individual-vault-visibility) for more info.
{% endhint %}

### RDM and companion tools

The **RDM and companion tools** settings allow administrators to configure various aspects of how Remote Desktop Manager and its companion tools interact with Devolutions Cloud workspaces.

<table><thead><tr><th width="222.60003662109375">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Cache/Offline</strong></td><td>Set the length of time offline data is stored before it expires.</td></tr><tr><td><strong>Force application password on RDM</strong></td><td>Require a password for accessing Remote Desktop Manager.</td></tr><tr><td><strong>Allow syncing all vaults</strong> <strong>(background)</strong></td><td>Remote Desktop Manager will periodically synchronize all accessible vaults without requiring manual action.</td></tr><tr><td><strong>Portable license</strong></td><td>Allow Remote Desktop Manager users to use their Remote Desktop Manager licenses across workspaces</td></tr><tr><td><strong>Enforce biometric lock or master password</strong></td><td>Require the use of biometrics or master password when connecting to the workspace.</td></tr><tr><td><strong>Force auto lock after a delay of</strong></td><td>When activated, the Devolutions Cloud workspace in Devolutions Password Manager will lock itself after a specified delay (e.g., 30 seconds) of inactivity.</td></tr><tr><td><strong>Force background lock</strong></td><td>Activating this feature provides an additional layer of security by preventing unauthorized access to the Devolutions Cloud workspace in Devolutions Password Manager if a user switches to another task or window.</td></tr></tbody></table>

### Session recording

Allow administrators to view and download all recordings for supported sessions with Devolutions Gateway.

{% hint style="info" %}
The [Devolutions Cloud Services](https://docs.devolutions.net/pam/pam-with-devolutions-cloud/pam-service/) is required to enable session recording.
{% endhint %}

<table><thead><tr><th width="338.5999755859375">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Enable</strong> <strong>Devolutions Gateway</strong> <strong>recording</strong></td><td>Enable Devolutions Gateway recording in entries.</td></tr></tbody></table>

### Users

Allow users to work in offline mode by default. Disabling this option increases security by requiring users to stay connected to the Devolutions Cloud.

<table><thead><tr><th width="282.60003662109375">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Allow offline by default for users</strong></td><td>Determines whether users are allowed to use offline mode by default.</td></tr></tbody></table>

### Advanced

In the ***Advanced*** section of the ***System settings***, manage settings related to Devolutions Password Manager browser extension autofill and external sharing.

<table><thead><tr><th width="353.800048828125">OPTION</th><th>DESCRIPTION</th></tr></thead><tbody><tr><td><strong>Allow</strong> <strong>Devolutions Password Manager browser extension</strong> <strong>autofill</strong></td><td>Allow Devolutions Password Manager browser extension to autofill credentials.</td></tr><tr><td><strong>Allow users to send messages and passwords securely via</strong> <strong>Devolutions Send</strong></td><td>Users can send encrypted messages and passwords using <a href="https://docs.devolutions.net/send/overview/devolutions-send">Devolutions Send</a>.</td></tr><tr><td><strong>Require passphrase for</strong> <strong>Devolutions Send</strong></td><td>A passphrase is required before users can send a message using Devolutions Send.</td></tr></tbody></table>

#### See also

* [Devolutions Academy – Exploring configuration & security](https://academy.devolutions.net/student/page/2761744-exploring-configuration-security?curriculum_activity_id=4271806\&path_id=2543918\&sid=fb72ff46-963b-486d-85f5-6eae67886ddf\&sid_i=0)


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