Errors list

Here are all the possible errors in Devolutions Cloud with the corresponding number.

Access-denied-errors in Devolutions Cloud are listed here.

Forbidden - 403

Code	Error	Description
0	UserNotFound	User not found in Devolutions Cloud. If the user is not found or has been deleted, go to Administration – Users and create the user.
1	UserDisabled	User is disabled. Go to Administration – Users and select the user. Click Edit and click Is enabled to enable the user.
2	TwoFactorRequired	Connection attempt to Devolutions Cloud without 2FA.
3	SetupRequired	A new Devolutions Cloud must be set up. This can only be done by the owner. A normal user will be blocked.
4	SetupNotRequired	Trying to set up a Devolutions Cloud when it is already set up.
5	EmergencyResetDenied	Normal user is denied for emergency reset. The emergency reset of the Devolutions Cloud can only be performed by its owner.
6	HubDisabled	Devolutions Cloud is disabled.
7	IPForbidden	The host IP is forbidden/blocked by IP filtering, Tor traffic blocking, or application user restricted IP. IP allowlist is managed under Administration – IP allowlist. Administrators can enable or disable Tor traffic by clicking on Administration – System settings – Block Tor traffic. Management of the IP allowlist and application user IP restriction is available under Administration – Application identities.
8	AccessDenied	Access denied. This is the most commonly used default reason for blocking or denying an action when no specific reason is given/requested.
10	OfflineAccessDisallowed	Request only to Devolutions Cloud with offline setting enabled when requesting shared vault.
11	UserApprovalRequired	Happen when a user is not found in Devolutions Cloud and SSO is enabled.
13	OrganizationSynchronizedMember	The synchronized group cannot be edited or deleted using SSO.
15	CompanionToolDisabled	Companion tools are blocked by Devolutions Cloud. The setting is separate for Devolutions Password Manager browser extension and Devolutions Password Manager mobile app. Administrators can enable these settings by editing the user in Administration – Users.
16	OfflineAccessDisallowedForPamVault	Request only allowed to Devolutions Cloud with offline setting enabled when requesting a PAM vault.
17	PamEntryNotCheckedOut	The PAM entry is not checked out.
21	UserVaultDisabled	A user is trying to edit their user vault, but Devolutions Cloud has disabled user vault.
22	MaximumBlobSizeExceeded	The blob/attachment/file is too large for the Devolutions Cloud.
23	MaximumBlobContainerTotalSizeExceeded	Blob storage has reached the limit of the blob container.
24	CannotCreateTemporaryAccessOnRoot	Temporary access to a root entry cannot be requested.
25	UserExpired	User has expired.
26	SupportTicketsOnlyAllowedForAdministrators	This feature is blocked for regular users if the Devolutions Cloud has restricted the ability to submit support tickets to administrators only.
27	InvalidPAMCheckoutApprover	Current user is not allowed to approve/reject PAM check out requests.
28	PromptLoginRequired	The administrator activated Force prompt login. Users who are already authenticated must log out and log in again using their Devolutions Account.
29	LimitReached	The limit has been reached.
30	InvalidPAMLicense	The PAM license is invalid.
31	CannotModifyEntryPermissions	Cannot modify entry permissions.
32	ApplicationIdentityNotRegisteredToApplicationService	The Reporting service needs to be assigned to an Application identity.

Unauthorized - 401

Code	Error	Description
0	Other	The default is when no specific reason is given in the context of SSO.
1	OrgIdMismatch	In SSO context, if the organization ID from the user login request does not match the organization ID from the Devolutions Cloud.
2	InvalidProviderId	In SSO context, when the provider ID from user login request is empty or null.
3	InvalidScopes	A request to Devolutions Cloud is made without specifying any scopes.

Locked - 423

Code	Error	Description
0	Opened	A user attempts to open an entry that is currently being opened by another user.
1	LockedForEdit	A user attemps to edit an entry that is being edited by another user.
2	Checkout	A user tries to open, edit, and even checkout an item that is currently being checked out by another user.
3	Forbidden	A user tries to check out an item or change the status of the item.

Custom Error 5XY | User Invitation - 544

Code	Error	Description
2	AlreadyExist	The user to invite already exists.
3	UserNotProvisioning	The user invitation process failed.
4	EmailNotSend	Email failed to be sent after user was invited.
6	Forbidden	Attempting to invite a user without having the proper permissions.

Secret ID expiration error | Status 401

Status	Error	Description
401	Response: Stack: Devolutions.Hub.Clients.HubClient.d__31.MoveNext()	The Client ID or secret supplied by your organization is invalid, please contact an admin of your organization.