> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/cloud/knowledge-base/how-to-articles/send-real-time-notifications-to-external-services-with-webhooks.md).

# Send real-time notifications to external services with webhooks

Webhooks allow you to send real-time notifications to external services whenever certain events occur in your Devolutions Cloud. Note that Webhooks are also available in Devolutions Server.

{% hint style="info" %}
The [Devolutions Cloud reporting service](https://docs.devolutions.net/cloud/web-interface/reports/scheduled-reports/) must be running, as it handles the encryption and decryption of webhook payloads during processing.
{% endhint %}

1. Navigate to ***Administration*** – ***Webhooks***.
2. Click **Add.**
3. Enter a descriptive name.
4. Provide the endpoint URL where Devolutions Cloud will send the HTTP POST requests.
5. Choose the events that will trigger the webhook.
6. Optionally, you can define a custom payload to be sent with the webhook. For example, if you want to send a message in Slack for every new entry created, the ***Custom HTTP Body (JSON***) would look like this:

![](https://cdnweb.devolutions.net/docs/HUBB6002_2025_3.png)

7. Click ***Add*** to save the webhook.

### Webhook handlebars list

Below is the list of available handlebars placeholders. These placeholders are automatically replaced with actual event data whenever a Webhook is triggered.

#### Additional fields available in every trigger

* VaultName
* TriggerType (enum)
* TriggerTypeName

#### New checkout request

* EntryId
* EntryName
* RequesterMessage
* Requester.DisplayName
* Requester.Email
* Approvers (Array of {DisplayName: "name", Email: "<email@example.com>"})
* RequestedMinutes

#### Checkout request approved & denied

* EntryId
* EntryName
* RequesterMessage
* Requester.DisplayName
* Requester.Email
* Approvers (Array of {DisplayName: "name", Email: "<email@example.com>"})
* ApproverMessage
* RequestedMinutes
* Approved (bool)

#### Entry created

* EntryId
* EntryName
* CreatedBy.DisplayName
* CreatedBy.Email

#### Temporary access request

* EntryId
* EntryName
* RequesterMessage
* Requester.DisplayName
* Requester.Email
* Approvers (Array of {DisplayName: "name", Email: "<email@example.com>"})
* RequestedMinutes

#### Temporary access request approved & denied

* EntryId
* EntryName
* RequesterMessage
* Requester.DisplayName
* Requester.Email
* Approver.DisplayName
* Approver.Email
* ApproverMessage
* RequestedMinutes
* Approved (bool)


---

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